Shipping policy

🚚 Shipping Policy

1. Processing Time: Orders are processed within 2–4 business days (excluding weekends and holidays).

2. Shipping Timeframes:

   • Standard Shipping: Estimated 5–10 business days within North America.

   • International Shipping: Varies by destination. Customs clearance may cause delays.

3. Tracking: Customers will receive an email with tracking information once the order has shipped.

4. Risk of Loss: Title and risk of loss for products pass to the customer upon delivery to the carrier.

5. Customs and Duties: International customers are responsible for any customs duties, taxes, or import fees.

6. Delays: Ascendant is not liable for carrier delays, weather disruptions, or customs processing.